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Toward a Theory of Repeat Purchase Drivers for Consumer Services
Paul M, Hennig-Thurau T, Gremler D, Gwinner K, Wiertz C
Research article (journal)
| Peer reviewed
Details about the publication
Journal:
Journal of the Academy of Marketing Science
Volume:
37 (2)
Page range:
215-237
Status:
Published
Release year:
2009
Language in which the publication is written:
English
Link to the full text:
https://www.marketingcenter.de/sites/mcm/files/downloads/research/lmm/literature/paul_et_al._2009_jams_toward_a_theory_of_repeat_purchase_drivers_for_consumer_services.pdf
Authors from the University of Münster
Hennig-Thurau
,
Thorsten
Chair for Marketing & Media
Paul
,
Michael
Junior Professorship for Marketing III, Services Marketing and Relationship Marketing