Adherence in Mental Healthcare: The Role of Frontline Employee BehaviorsOpen Access

Kramer, Victoria; Wiebringhaus, Janina; Marinova, Detelina; Krafft, Manfred

Research article (journal) | Peer reviewed

Abstract

Details about the publication

JournalJournal of Service Research
StatusPublished
Release year2026
Language in which the publication is writtenEnglish
DOI10.1177/10946705251410017
Keywordstransformative service research; vulnerable consumers; mental healthcare; frontline interactions; adherence

Authors from the University of Münster

Krafft, Manfred
Chair of Marketing Management
Kramer, Victoria
Professur für Marketing (Prof. Krafft)
Wiebringhaus, Janina
University of Münster