Adherence in Mental Healthcare: The Role of Frontline Employee Behaviors

Kramer, Victoria; Wiebringhaus, Janina; Marinova, Detelina; Krafft, Manfred

Research article (journal) | Peer reviewed

Details about the publication

Journal: Journal of Service Research

Status: Published

Release year: 2026

Language in which the publication is written: English

Keywords: transformative service research; vulnerable consumers; mental healthcare; frontline interactions; adherence

Krafft, Manfred	Chair of Marketing Management
Kramer, Victoria	Professur für Marketing (Prof. Krafft)
Wiebringhaus, Janina	University of Münster