Collaborative process-oriented service productivity management (KollaPro)

Basic data for this project

Type of project: Participation in federally funded joint project

Duration at the University of Münster: 01/09/2010 - 31/08/2013

Description

Project Goal: Enhance productivity of service networks through collaborative business process management Contributions: Identification of strategies and success factors for collaborative BPM Development of a toolkit available to practice for improving the management of service processes

Keywords: service; productivity; BPM; collaborative BPM

Website of the project: http://www.kollapro.net

Funding identifier: 01FL10004

Funder / funding scheme:

Federal Ministry of Research, Technology and Space (BMFTR)

Project management at the University of Münster

Niehaves, Björn	Chair of Information Systems and Information Management (IS)
Plattfaut, Ralf	Chair of Information Systems and Information Management (IS)

Applicants from the University of Münster

Becker, Jörg	Chair of Information Systems and Information Management (IS)
Niehaves, Björn	Chair of Information Systems and Information Management (IS)

Research associates from the University of Münster

Dauterstedt, Andrea	Chair of Information Systems and Information Management (IS)
Ortbach, Kevin	Chair of Information Systems and Information Management (IS)
Plattfaut, Ralf	Chair of Information Systems and Information Management (IS)
Pöppelbuß, Jens	Chair of Information Systems and Information Management (IS)
Voigt, Matthias	Chair of Information Systems and Information Management (IS)

Project partners outside the University of Münster

Software AGGermany
best practice consulting AG (bpc)Germany

Publications of the University of Münster resulting from the project

How to Increase Service Productivity: A BPM Perspective Malsbender Andrea, Pöppelbuß Jens, Plattfaut Ralf, Niehaves Bjoern, Becker Joerg (2011) In: (eds.), . (kein Verlag angegeben). Research article in edited proceedings (conference) \| Peer reviewed \| Published
Business Process Governance: A Comparative Study of Germany and Japan Niehaves Björn, Plattfaut Ralf, Becker Jörg (2012) In: Business Process Management Journal, 18(2), 347-371. doi:10.1108/14637151211225234 Research article (journal) \| Peer reviewed \| Published
Business Modeling - Geschäftsmodelle prozessorientiert und kollaborativ entwickeln Becker Jörg, Malsbender Andrea, Ortbach Kevin, Plattfaut Ralf, Voigt Matthias, Höhenberger Steffen, Niehaves Björn (2013) In: Zeitschrift Führung und Organisation, 82(2), 137-145. Research article (journal) \| Peer reviewed \| Published
Business Process Management Capabilities in Local Governments: A Multi-Method Study Niehaves Björn, Plattfaut Ralf, Becker Jörg (2013) In: Government Information Quarterly, 30(3), 217-225. doi:10.1016/j.giq.2013.03.002 Research article (journal) \| Peer reviewed \| Published
BPM Capability Development - A Matter of Contingencies Niehaves Björn, Pöppelbuß Jens, Plattfaut Ralf, Becker Jörg (2014) In: Business Process Management Journal, 20(1), 90-106. doi:10.1108/BPMJ-07-2012-0068 Research article (journal) \| Peer reviewed \| Published

Show all publications (21)

Doctorates resulting from the project

Process-Oriented Dynamic Capabilities - Framework Development, Empirical Applications, and Methodological Support
Candidate: Plattfaut, Ralf | Supervisors: Becker, Jörg; Mendling, Jan
Period of time: 01/05/2009 - 24/04/2013
Doctoral examination procedure finished at: Doctoral examination procedure at University of Münster

Distinctions resulting from the project

DAAD-Conference grant Awarded by: DAAD - German Academic Exchange Service Award given to: Plattfaut, Ralf Announced at: 15/12/2011 Type of distinction: Scholarship
Nominated for: Nominated for "The most compelling, critical research reflection" at IFIP E-Government Conference 2011 Announced by: IFIP E-Government Conference 2011 Nominees: Niehaves, Björn; Plattfaut, Ralf Announced at: 01/09/2011 Type of distinction: Nomination for an award or distinction
Nominated for: Nominated for "The most compelling, critical research reflection" at IFIP E-Government Conference 2010 Announced by: IFIP E-Government Conference 2010 Nominees: Niehaves, Björn; Plattfaut, Ralf Announced at: 02/09/2010 Type of distinction: Nomination for an award or distinction

How to Increase Service Productivity: A BPM Perspective Malsbender Andrea, Pöppelbuß Jens, Plattfaut Ralf, Niehaves Bjoern, Becker Joerg (2011) In: (eds.), . (kein Verlag angegeben). Research article in edited proceedings (conference) \| Peer reviewed \| Published
Business Process Governance: A Comparative Study of Germany and Japan Niehaves Björn, Plattfaut Ralf, Becker Jörg (2012) In: Business Process Management Journal, 18(2), 347-371. doi:10.1108/14637151211225234 Research article (journal) \| Peer reviewed \| Published
Business Modeling - Geschäftsmodelle prozessorientiert und kollaborativ entwickeln Becker Jörg, Malsbender Andrea, Ortbach Kevin, Plattfaut Ralf, Voigt Matthias, Höhenberger Steffen, Niehaves Björn (2013) In: Zeitschrift Führung und Organisation, 82(2), 137-145. Research article (journal) \| Peer reviewed \| Published
Business Process Management Capabilities in Local Governments: A Multi-Method Study Niehaves Björn, Plattfaut Ralf, Becker Jörg (2013) In: Government Information Quarterly, 30(3), 217-225. doi:10.1016/j.giq.2013.03.002 Research article (journal) \| Peer reviewed \| Published
BPM Capability Development - A Matter of Contingencies Niehaves Björn, Pöppelbuß Jens, Plattfaut Ralf, Becker Jörg (2014) In: Business Process Management Journal, 20(1), 90-106. doi:10.1108/BPMJ-07-2012-0068 Research article (journal) \| Peer reviewed \| Published