Dr. Marleen Voß

Current affiliations

Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)
Leonardo Campus 3, Raum: Leo11.28, 48149 Münster
T: +49 251 83-38112 (Büro) | E-Mail

Further Profiles

Curriculum Vitae (CV)

Research Focus

Human-AI Interaction, trust, benevolence, flow, process management

Academic Education
2018 - 2023	Promotion

Publications

Personal digital assistants in business process management. The role of process advice in bringing process knowledge to people vom Brocke, Jan; Elsensohn, Paula; Burger, Mara; Voß, Marleen (2025) In: Business Process Management Journal, 2025, 1-23. doi:10.1108/BPMJ-02-2025-0218 Research article (journal) \| Peer reviewed \| Published
Value Propositions of Personal Digital Assistants for Process Knowledge Transfer Elsensohn, Paula; Burger, Mara; Voß, Marleen; vom Brocke, Jan (2025) In: 20th International Conference on Wirtschaftsinformatik, Münster, Germany. 20th International Conference on Wirtschaftsinformatik. Research article in digital collection (conference) \| Preprint \| Peer reviewed \| accepted / in press (not yet published)
Developing a digital maturity model for the sales processes of industrial projects Voss Marleen , Jaspert David , Ahlfeld Christian , Sucke Luke (2024) In: Journal of Personal Selling & Sales Management, 44 / 1. doi:10.1080/08853134.2022.2151014 Research article (journal) \| Peer reviewed \| Published
Künstliche Intelligenz im Vertrieb - Entwicklung eines Reifegradmodells Voss, Marleen (2024) Bochum(kein Verlag angegeben). Thesis (doctoral or post-doctoral) \| Published
Benevolent Business Processes-Design Guidelines Beyond Transactional Value Rosemann, Michael; Ostern, Nadine; Voss, Marleen; Bandara, Wasana (2023) In: International Conference on Business Process Management, Utrecht, Netherlands (Kingdom of the). Lecture Notes in Computer Science. Research article in digital collection (conference) \| Peer reviewed \| Published

Show all publications (10)

Projects

Flow Factory

Duration: 01/01/2025 - 31/12/2029

Funded by: Sparkassenverband Westfalen-Lippe, Finanz Informatik GmbH & Co. KG, Provinzial Versicherung AG, LBS Landesbausparkasse Nordwest, S Rating und Risikosysteme GmbH, Deutscher Sparkassen Verlag GmbH, Deutscher Sparkassen- und Giroverband e.V., Deutsche Leasing AG, Deka Bank Deutsche Girozentrale

Type of project: Individual project

Personal digital assistants in business process management. The role of process advice in bringing process knowledge to people vom Brocke, Jan; Elsensohn, Paula; Burger, Mara; Voß, Marleen (2025) In: Business Process Management Journal, 2025, 1-23. doi:10.1108/BPMJ-02-2025-0218 Research article (journal) \| Peer reviewed \| Published
Value Propositions of Personal Digital Assistants for Process Knowledge Transfer Elsensohn, Paula; Burger, Mara; Voß, Marleen; vom Brocke, Jan (2025) In: 20th International Conference on Wirtschaftsinformatik, Münster, Germany. 20th International Conference on Wirtschaftsinformatik. Research article in digital collection (conference) \| Preprint \| Peer reviewed \| accepted / in press (not yet published)
Developing a digital maturity model for the sales processes of industrial projects Voss Marleen , Jaspert David , Ahlfeld Christian , Sucke Luke (2024) In: Journal of Personal Selling & Sales Management, 44 / 1. doi:10.1080/08853134.2022.2151014 Research article (journal) \| Peer reviewed \| Published
Künstliche Intelligenz im Vertrieb - Entwicklung eines Reifegradmodells Voss, Marleen (2024) Bochum(kein Verlag angegeben). Thesis (doctoral or post-doctoral) \| Published
Benevolent Business Processes-Design Guidelines Beyond Transactional Value Rosemann, Michael; Ostern, Nadine; Voss, Marleen; Bandara, Wasana (2023) In: International Conference on Business Process Management, Utrecht, Netherlands (Kingdom of the). Lecture Notes in Computer Science. Research article in digital collection (conference) \| Peer reviewed \| Published