A configurational approach to understanding relationship characteristics in differing levels of servitization

Kramer, Victoria; Krafft, Manfred; Storbacka, Kaj

Research article (journal) | Peer reviewed

Details about the publication

JournalIndustrial Marketing Management
Volume117
Page range42-65
StatusPublished
Release year2024
Language in which the publication is writtenEnglish
DOI10.1016/j.indmarman.2023.12.007
KeywordsBusiness-to-business marketing; Servitization; Customer-supplier relationships; fsQCA

Authors from the University of Münster

Krafft, Manfred
Chair of Marketing Management
Kramer, Victoria
Professur für Marketing (Prof. Krafft)