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Searching for word of mouth in the digital age: Determinants of consumers’ uses of face-to-face information, internet opinion sites, and social media
Bartschat M, Cziehso G, Hennig-Thurau T
Research article (journal)
| Peer reviewed
Details about the publication
Journal:
Journal of Business Research
Volume:
141
Page range:
393-409
Status:
Published
Release year:
2021
Language in which the publication is written:
English
DOI:
10.1016/j.jbusres.2021.11.035
Link to the full text:
https://www.sciencedirect.com/science/article/pii/S0148296321008420
Keywords:
Word of mouth; Internet; Marketing
Authors from the University of Münster
Bartschat
,
Maria
Chair for Marketing & Media
Hennig-Thurau
,
Thorsten
Chair for Marketing & Media