Searching for word of mouth in the digital age: Determinants of consumers’ uses of face-to-face information, internet opinion sites, and social mediaOpen Access

Bartschat M, Cziehso G, Hennig-Thurau T

Research article (journal) | Peer reviewed

Details about the publication

JournalJournal of Business Research
Volume141
Page range393-409
StatusPublished
Release year2021
Language in which the publication is writtenEnglish
KeywordsWord of mouth; Internet; Marketing

Authors from the University of Münster

Bartschat, Maria
Hennig-Thurau, Thorsten