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Affection or Money: What Really Drives Customer Loyalty?
Hennig-Thurau T, Marchand A, Paul M
Research article in edited proceedings (conference)
Details about the publication
Status:
Published
Release year:
2016
Language in which the publication is written:
English
Conference:
Marketing Theory and Applications (Proceedings of the AMA Winter Educators' Conference )
, Las Vegas, NV, USA
Authors from the University of Münster
Paul
,
Michael
Marketing Center Münster
(MCM)