Affection or Money: What Really Drives Customer Loyalty?

Hennig-Thurau T, Marchand A, Paul M

Research article in edited proceedings (conference)

Details about the publication

StatusPublished
Release year2016
Language in which the publication is writtenEnglish
ConferenceMarketing Theory and Applications (Proceedings of the AMA Winter Educators' Conference ), Las Vegas, NV, USA

Authors from the University of Münster

Paul, Michael
Marketing Center Münster (MCM)