Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase

Pallas F, Bolton L, Lobschat L

Research article (journal) | Peer reviewed

Details about the publication

JournalJournal of Service Research
Volume21
Issue3
Page range302-318
StatusPublished
Release year2018
Language in which the publication is writtenEnglish
DOI10.1177/1094670518755314

Authors from the University of Münster

Lobschat, Lara
Junior professorship for marketing (Prof. Lobschat)