Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA)

Backhaus Klaus, Becker Jörg, Beverungen Daniel, Breuker Dominic, Bröker Ole, Brüne Philipp Alexander, Dietrich Hanns-Alexander, Knackstedt Ralf, Rauer Hans Peter, Reichle Florian, Wilken Robert

Research article (book contribution) | Peer reviewed

Details about the publication

PublisherMöller K, Schultze W
Book titleProduktivität von Dienstleistungen
Page range53-133
Publishing companySpringer Fachmedien Wiesbaden
StatusPublished
Release year2014
Language in which the publication is writtenGerman
ISBN978-3-658-04085-7
DOI10.1007/978-3-658-04086-4_2

Authors from the University of Münster

Backhaus, Klaus
Chair for Business-to-Business Marketing (IAS)
Becker, Jörg
Chair of Information Systems and Information Management (IS)
Beverungen, Daniel
Chair of Information Systems and Information Management (IS)
Breuker, Dominic
Chair of Information Systems and Information Management (IS)
Dietrich, Hanns-Alexander
Chair of Information Systems and Information Management (IS)
Knackstedt, Ralf
Chair of Information Systems and Information Management (IS)
Rauer, Hans Peter
Chair of Information Systems and Information Management (IS)