Frustration in hierarchischen Kundenbindungsprogrammen: Eine Empirische Untersuchung

Blacha Kirsten

Research article (book contribution) | Peer reviewed

Details about the publication

PublisherKrafft Manfred
Book titleKundenmanagement & Electronic Commerce
Page range1-340
Publishing companyGabler Verlag
StatusPublished
Release year2014
Language in which the publication is writtenGerman

Authors from the University of Münster

Blacha, Kirsten
Chair of Marketing Management
Krafft, Manfred
Chair of Marketing Management