Managing Business Processes in Times of Continuous Change. Balancing Emergence and Control

vom Brocke J., Franzoi S., Kipping G. & Grisold T.

Research article (journal) | Peer reviewed

Abstract

Organizations need to continuously adapt their business processes to keep pace with dynamic changes in their business environments. This implies that Business Process Management (BPM) needs to shift from static process models and governance structures to ephemeral process conceptualizations.We propose the ‘BPM Sandwich Model’, which balances between top-down control and bottom-up emergence in modern BPM.

Details about the publication

JournalControlling: Zeitschrift für erfolgsorientierte Unternehmenssteuerung
Volume37
Issue1
Page range11-17
Statusaccepted / in press (not yet published)
Release year2025
KeywordsBusiness process management; continuous change; control; emergence

Authors from the University of Münster

Franzoi, Sandro
Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)
Kipping, Gregor
Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)
vom Brocke, Jan
Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)