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Sandro Franzoi

Current affiliations

Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)

Curriculum Vitae (CV)

Digital Trace Data, Process Mining, Behavioral Visibility, and Organizational Dynamics

Academic Education
since 09/2021	PhD Candidate, University of Liechtenstein, Liechtenstein
09/2019 - 06/2021	Master of Science in Information Systems (MSc), University of Liechtenstein, Liechtenstein
09/2019 - 06/2021	Master of Science in Information Systems (Double Degree), Julius-Maximilians-University Würzburg, Germany
09/2016 - 06/2019	Bachelor of Science in Business Administration (BSc), University of Liechtenstein, Liechtenstein
Work Experience
since 09/2023	Research assistant at the Chair of Information Systems and Business Process Management at the University of Münster
09/2021 - 08/2023	Research assistant at the Hilti Chair of Business Process Management at the University of Liechtenstein
08/2017 - 08/2021	Business Intelligence & Controlling, Hilti AG, Schaan, Liechtenstein

Publications

Managing Business Processes in Times of Continuous Change. Balancing Emergence and Control vom Brocke J., Franzoi S., Kipping G. & Grisold T. (2025) In: Controlling: Zeitschrift für erfolgsorientierte Unternehmenssteuerung, 37(1) Type of Publication: Research article (journal)
Toward a Process-Centered Organization: The Operational Excellence Journey at Getzner Eggarter, Magdalena; Keiser, Katharina; Franzoi, Sandro (2025) In: vom Brocke J., Mendling J. & Rosemann M. (eds.), Business Process Management Cases Vol. 3: Implementation in Practice. Cham: Springer. Type of Publication: Research article (book contribution)
Effects of IT-based Changes on the Complexity of an Organizational Routine Franzoi, Sandro; Hartl, Sophie; Grisold, Thomas; vom Brocke, Jan (2024) In: Taneja, Sonia (eds.), Academy of Management Proceedings. Chicago: Academy of Management Proceedings. Type of Publication: Research article in edited proceedings (conference)
A Context Framework for Sense-making of Process Mining Results Grisold T., van der Aa H., Franzoi S., Hartl S., Mendling J. & vom Brocke J. (2024) In: IEEE (eds.), Proceedings of the 6th International Conference on Process Mining (ICPM). Lyngby, Denmark: Wiley-IEEE Computer Society Press. Type of Publication: Research article in edited proceedings (conference)
Using Large Language Models to Generate Process Knowledge from Enterprise Content Franzoi, S.; Delwaulle, M.; Dyong, J.; Schaffner, J.; Burger, M.; vom Brocke, J. (2024) In: Resinas M., van der Aa H., del Río-Ortega A. & Leopold H. (eds.), Lecture Notes in Business Information Processing (LNBIP). Cham: Springer Publishing. Type of Publication: Research article in edited proceedings (conference)

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