Building up trust when recruiting new staff: systematic behaviour analyses using social robotics

Basic data for this project

Description

The team of researchers is studying the use of technological support in Human Resources (HR) management in order to gain a potential benefit both for applicants and for employers. The focus is especially on the last phase of the recruiting phase, in which HR staff and applicants negotiate salary and working conditions. Often, such negotiations break down due to a lack of trust – which is very costly for both sides. In this research project, behaviours displayed by HR staff are analysed and developed. For this purpose, one of the things which the researchers use is a social robot, which can be used to vary specific behaviours in a controlled way. This makes it possible to achieve a high degree of standardisation in interactive experiments. Social robots can also be used in occupational practice, for example in recruiting new staff or in behavioural training sessions for HR staff and managers. The researchers are also developing guidelines for designing social robotics.