Internal stakeholders’ expectations of internal communication and the outcomes of their (non-)fulfilment: A modelling based on the Expectancy Violations Theory

Basic data for this talk

Type of talkscientific talk
Name der VortragendenEcklebe, Sarah; Lührmann, Julia; Stehle, Helena; Röttger, Ulrike
Date of talk23/09/2022
Talk languageEnglish

Information about the event

Name of the eventAnnual Congress, European Public Relations Education and Research Association (EUPRERA)
Event period21/09/2022 - 24/09/2022
Event locationWien

Abstract

KeywordsInternal communication; Expectancy Violations Theory; expectations; expectancy confirmation; expectancy violation; literature review

Speakers from the University of Münster

Ecklebe, Sarah Malin
Institute Communication Studies
Lührmann, Julia
Institute Communication Studies
Professorship of communication science with the focus on strategic communication (Prof. Stehle)
Röttger, Ulrike
Professur für Public Relations (Prof. Röttger)
Stehle, Helena
Professorship of communication science with the focus on strategic communication (Prof. Stehle)