Seven Paradoxes of Business Process Management in a Hyper-Connected World

Beverungen, Daniel; Buijs, Joos; Becker, Jörg; di Ciccio, Claudio; van der Aalst, Will; Bartelheimer, Christian; vom Brocke, Jan; Comuzzi, Marco; Kraume, Karsten; Leopold, Henrik; Matzner, Martin; Mendling, Jan; Ogonek, Nadine; Post, Till; Resinas, Manuel; Revoredo, Kate; del-Río-Ortega, Adela; la Rosa, Marcello; Santoro, Flavia; Solti, Andreas; Song, Minseok; Stein, Armin; Stierle, Matthias; Wolf, Verena

Research article (journal) | Peer reviewed

Abstract

Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes - but also boosts their complexity to a new level. We need to discuss how the BPM disciplinecan find new ways for identifying, analyzing, designing, implementing, executing, andmonitoring business processes. In this research note, we explore selected transformative trends and discuss their impact on current theories and IT artifacts inthe BPM discipline to stimulate transformative thinking and prospective research in our field.

Details about the publication

JournalBusiness & Information Systems Engineering (BISE)
Volume63
Issue2
Page range145-156
StatusPublished
Release year2020
Language in which the publication is writtenEnglish
DOI10.1007/s12599-020-00646-z
Link to the full texthttps://link.springer.com/article/10.1007/s12599-020-00646-z
KeywordsBusiness Process Management; Research Agenda; European Perspective

Authors from the University of Münster

Becker, Jörg
Chair of Information Systems and Information Management (IS)
Ogonek, Nadine
Chair of Information Systems and Information Management (IS)
Stein, Armin
Chair of Information Systems and Information Management (IS)
vom Brocke, Jan
Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)