Taxonomy of Enterprise-related Mobile Applications

Brockmann T, Stieglitz S, Lattemann C

Abstract

The increasing diffusion of mobile devices is changing the working environment and implicating new challenges for enterprises. Especially mobile applications specifically designed to the enterprises' needs, so-called Enterprise Apps, conquer the market. Enterprise Apps support e.g. enterprise processes to enhance the communication possessing interface to existing enterprise systems, like CRM or ERP. Mobile workers obtain thereby an ideal tool for the accomplishment of their operations in interaction with enterprise system. The applications areas in enterprises throughout Enterprise Apps are complex and widespread. This paper sheds light in the complexity of Enterprise Apps presenting a framework for specific Enterprise Apps. It contributes to research by providing a first approach of a classification scheme to the scenery of Enterprise App usage.