IT Service Management: Specification of IT Services. Die Fallstudie aus der Wirtschaftsinformatik
Teubner RA, Remfert C
Research article (journal) | Peer reviewedDetails about the publication
Journal: WISU Das Wirtschaftsstudium
Volume: 44
Issue: 6
Page range: 698-699
Status: Published
Release year: 2015 (01/06/2015)
Language in which the publication is written: English
Keywords: IT Service Management (ITSM); IT Service; IT Service Level Agreement (SLA); IT Service Specification
Authors from the University of Münster
| Remfert, Christian | Interorganisational Systems Group (IOS) (IOS) |
| Teubner, Rolf Alexander | Interorganisational Systems Group (IOS) (IOS) |