A Review on the Customer Role in Smart Service Co-Creation

Voss, Marleen; Ebel, Martin; Drenhaus, Dennis; Marus, Thomas

Research article in digital collection (conference) | Peer reviewed

Details about the publication

Name of the repositoryAIS eLibrary
StatusPublished
Release year2022
ConferenceHawaii International Conference on System Sciences (HICSS), Maui, Hawaii, United States
KeywordsCustomer; Smart Service; Co-Creation

Authors from the University of Münster

Voß, Marleen
Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)