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A Review on the Customer Role in Smart Service Co-Creation
Voss, Marleen; Ebel, Martin; Drenhaus, Dennis; Marus, Thomas
Research article in digital collection (conference)
| Peer reviewed
Details about the publication
Name of the repository:
AIS eLibrary
Status:
Published
Release year:
2022
Conference:
Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, United States
Keywords:
Customer; Smart Service; Co-Creation
Authors from the University of Münster
Voß
,
Marleen
Chair of Information Systems and Business Process Management (Prof. vom Brocke)
(BPM)