Practicability of IT services in operational use (ITOM)
Basic data for this project
Type of project: Own resources project
Duration at the University of Münster: 01/04/2010 - 31/12/2022
Description
Survey of challenges and problems of IT service management with regard to operational use as well as development and evaluation of service definition and description.
Keywords: IT Operations Management; ITIL; IT Service Management; IT Infrastructure Library; ISO 20000
Project management at the University of Münster
| Remfert, Christian | Interorganisational Systems Group (IOS) (IOS) |
| Teubner, Rolf Alexander | Interorganisational Systems Group (IOS) (IOS) |