Proactivity in digital public services: A conceptual analysis
Scholta, Hendrik; Lindgren, Ida
Research article (journal) | Peer reviewedAbstract
Details about the publication
Journal: Government Information Quarterly
Volume: 40
Issue: 3
Article number: 101832
Status: Published
Release year: 2023
Language in which the publication is written: English
Link to the full text: https://www.sciencedirect.com/science/article/abs/pii/S0740624X23000321
Keywords: Proactive public service; No-stop government; Administrative burden; Public service-dominant logic
Authors from the University of Münster
| Scholta, Hendrik | Chair of Information Systems and Information Management (IS) |