Current and Future Measures of Relationship Mangement: Essays on Loyalty Programs and the Impact of Artificial Intelligence

Kötterheinrich K

Thesis (doctoral or post-doctoral)

Details about the publication

Publishing companySelbstverlag / Eigenverlag
Place of publicationMünster
StatusPublished
Release year2021
Language in which the publication is writtenEnglish
Type of thesisDissertation thesis
University of graduationUniversität Münster
Graduation year2020
Thesis is writtencumulative
Keywordsrelationship management; marketing; loyalty programs; artificial intelligence

Authors from the University of Münster

Kötterheinrich, Kim
Chair of Marketing Management