NPS – The One Measure You Really Need to Grow?
Artz, Martin
Research article (journal)Details about the publication
Journal: Zeitschrift für Controlling und Management (ZfCM)
Volume: 61
Issue: 1
Page range: 32-38
Status: Published
Release year: 2017
Language in which the publication is written: English
Keywords: Management Accounting; Performance Measurement; KPI
Authors from the University of Münster
| Artz, Martin | Institute for Management Accounting and Control (MAC) |