A Survey of Smart Energy Services for Private Households

Paukstadt U

Abstract

The energy sector is challenged by the ongoing digitalization with emerging smart energy products and services. Smart energy products such as smart meters leverage innovative smart energy services promising both new business opportunities and values for customers. Smart products and services could enhance energy efficiency as well as enable private households to produce their own energy. Although services are regarded as a bridge to the customer, research on smart energy services is scarce. To address the gap, we assess smart energy services discussed in research and in the German consumer market and compare the findings from literature with the real market. Our survey provides researchers and practitioners with an overview of smart energy services and can serve as a starting point for service design, which in turn can support the diffusion of energy saving technologies.