Which Business Information do Decision-Makers need at Work? - Towards a Classification Framework

Riehle, Dennis M; Radas, Jonathan

Research article in digital collection (conference) | Peer reviewed

Abstract

Having the right information at hand is crucial for decision-makers. To support decision-makers with adequate IT systems, it is necessary to know which type of information decision-makers need at their workplace. Therefore, our research goal is providing a framework that structures the information needs for decision-makers in large organizations. In this paper, we conduct a structured literature review to find different classifications of information needs. We combine and integrate three well-known frameworks. Our resulting framework consisting of the dimensions scope, time-orientation, abstraction and presentation is evaluated in eleven interviews conducted with managers. This shows that the information categories found in literature can be mapped to the actual information need found in practice.

Details about the publication

Name of the repository: IEEE Xplore

Article number: 8807795

Status: Published

Release year: 2019

Language in which the publication is written: English

Conference: 21st IEEE Conference on Business Informatics, Moscow, Russia

DOI: 10.1109/CBI.2019.00042

Keywords: Business Information, Management Information Systems, Information Need, Decision-Makers, Framework

Authors from the University of Münster

Radas, Jonathan	Chair of Information Systems and Information Management (IS)
Riehle, Dennis	Chair of Information Systems and Information Management (IS)

Projects the publication originates from

SPP 1921 - Subproject: 'Intentional Forgetting' in organisations: 'Forgetting confidently': Motivational and emotional influences on intentional forgetting in…

Duration: 01/10/2016 - 31/12/2019 | 1st Funding period

Funded by: DFG - Priority Programme

Type of project: Subproject in DFG-joint project hosted outside University of Münster

Promotionen, aus denen die Publikation resultiert

Digitalisation and Automation of Compliance Management - A Model-based Method for Ensuring Business Process Compliance
Candidate: Riehle, Dennis M | Supervisors: Becker, Jörg
Period of time: until 08/11/2019
Doctoral examination procedure finished at: Doctoral examination procedure at University of Münster