Building an Integrated Comment Moderation System - Towards a Semi-Automatic Moderation tool
Riehle, Dennis M.; Niemann, Marco; Brunk, Jens; Assenmacher, Dennis; Trautmann, Heike; Becker, Jörg
Research article in edited proceedings (conference) | Peer reviewedAbstract
The past decade has been characterized by a strong increase in the use of social media and a continuous growth of public online discussion. With the failure of purely manual moderation, platform operators started searching for semi-automated solutions, where the application of Natural Language Processing (NLP) and Machine Learning (ML) techniques is promising. However, this requires huge financial investments for algorithmic implementations, data collection, and model training, which only big players can afford. To support smaller or medium-sized media enterprises (SME), we developed an integrated comment moderation system as an IT platform. This platform acts as a service provider and offers Analytics as a Service (AaaS) to SMEs. Operating such a platform, however, requires a robust technology stack, integrated workflows and well-defined interfaces between all parties. In this paper, we develop and discuss a suitable IT architecture and present a prototypical implementation.
Details about the publication
Authors from the University of Münster
| Assenmacher, Dennis | Data Science: Statistics and Optimization (Statistik) |
| Becker, Jörg | Chair of Information Systems and Information Management (IS) |
| Brunk, Jens | Chair of Information Systems and Information Management (IS) |
| Niemann, Marco | Chair of Information Systems and Information Management (IS) |
| Riehle, Dennis | Chair of Information Systems and Information Management (IS) |
| Trautmann, Heike | Data Science: Statistics and Optimization (Statistik) |