Towards A Usability Measurement Framework for Process Modelling Tools

Becker Jörg, Clever Nico, Holler Justus, Shitkova Maria

Research article in edited proceedings (conference) | Peer reviewed

Abstract

Usability is widely used in software engineering as a criterion of product quality and acceptance. Studies revealed that one dollar investment in usability brings 10 times more profit than investments in advertising. Usability of web-sites and desktop applications has been extensively investigated during last decades. However, little was done in the area of usability of process modelling tools. We argue that generic usability measurement frameworks do not reflect the particularities of this kind of applications. In our work in progress paper we are conducting a number of empirical studies in order to find out environment dimensions and their effect on usability attributes. As a result we propose a theoretical usability measurement framework which underlying hypotheses have to be evaluated in future research.

Details about the publication

StatusPublished
Release year2013
Language in which the publication is writtenEnglish
ConferencePacific Asia Conference on Information Systems (PACIS) 2013, Jeju Island, Korea
KeywordsProcess Modelling Tools; Usability; Usability Measurement Framework

Authors from the University of Münster

Becker, Jörg
Chair of Information Systems and Information Management (IS)
Clever, Nico
Chair of Information Systems and Information Management (IS)
Holler, Justus
Chair of Information Systems and Information Management (IS)
Neumann, Maria
Chair of Information Systems and Information Management (IS)

Projects the publication originates from

Duration: 01/11/2011 - 31/12/2013
Funded by: Prof. Becker GmbH
Type of project: Individual project

Promotionen, aus denen die Publikation resultiert

Tool Support for Consultants in Business Process Modeling Projects - Design and Evaluation of the Business Process Modeling Tool icebricks
Candidate: Holler, Justus | Supervisors: Becker, Jörg
Period of time: until 07/07/2015
Doctoral examination procedure finished at: Doctoral examination procedure at University of Münster