NeuroKMS: Integrating Neuroscience into Knowledge Management for Assuring Data Quality

Heide T, Shitkova M, Becker J

Research article in edited proceedings (conference) | Peer reviewed

Abstract

Knowledge management is a source of competitive advantage and a crucial element for companies' success. However the knowledge stored in the knowledge management system has to be of high quality in order to be easily interpretable and further applied by the knowledge users. Previous studies have shown that strong emotions in knowledge explication influence the quality of knowledge. In this paper we propose to utilize the methods of neuroscience for ensuring the quality of knowledge within KMS. We present the concept of NeuroKMS, which incorporates psychophysiological measurement tools in the design of a knowledge management system to measure the user's emotion. The paper discusses how the emotion measures can be usedto predictthe quality of knowledge artifacts.

Details about the publication

Page range1965-1977
StatusPublished
Release year2014 (24/02/2014)
Language in which the publication is writtenEnglish
ConferenceMultikonferenz der Wirtschaftsinformatik 2014, Paderborn, undefined
Link to the full texthttp://www.mkwi2014.de/Content/Tagungsband_MKWI2014.pdf

Authors from the University of Münster

Becker, Jörg
Chair of Information Systems and Information Management (IS)
Heide, Tobias
Chair of Information Systems and Information Management (IS)
Neumann, Maria
Chair of Information Systems and Information Management (IS)