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Understanding Humanitarian Supply Chains – Developing an Integrated Process Analysis Toolkit

Widera Adam, Dietrich Hanns-Alexander, Hellingrath Bernd, Becker Jörg

Research article in edited proceedings (conference) | Peer reviewed

Abstract

In this paper we present the development of an integrated process analysis toolkit for humanitarian logistics. The toolkit integrates a conceptual and a technological component. Our approach follows a case study-based modeling and design approach. The developed concept was evaluated in two humanitarian organizations. Based on these results we extended and integrated the tool-supported process analysis approach, which is ready to use for the structural and quantitative analysis of humanitarian logistics processes. The toolkit can be applied in humanitarian organizations as a decision support tool for designing, planning and executing their logistics processes. Thus, the application affects the preparedness of humanitarian organizations as well as their response performance. The process analysis toolkit is embedded in an overall research agenda with the objective to provide humanitarian organizations with the capabilities to identify, monitor, and improve their logistics processes respecting the organization specific objectives.

Details about the publication

Editors: Comes T, Fiedrich F, Fortier S, Geldermann J, Müller T
Book title: 10th International Conference on Information Systems for Crisis Response and Management
Page range: 210-219
Status: Published
Release year: 2013
Language in which the publication is written: English
Conference: International Conference on Information Systems for Crisis Response and Management (ISCRAM) 2013, Baden-Baden, Germany
ISBN: 978-3-923704-80-4
Link to the full text: http://www.iscramlive.org/ISCRAM2013/files/153.pdf
Keywords: Humanitarian logistics; reference modeling; supply chain management; performance measurement; process analysis

Authors from the University of Münster

Becker, Jörg
Chair of Information Systems and Information Management (IS)
Dietrich, Hanns-Alexander
Chair of Information Systems and Information Management (IS)
Hellingrath, Bernd
Chair of Information Systems and Supply Chain Management (Logistik)
Widera, Adam
Chair of Information Systems and Supply Chain Management (Logistik)

Promotionen, aus denen die Publikation resultiert

Graph-based Conceptual Model Analysis - Design, Implementation, Demonstration and Evaluation of Model Query Languages
Candidate: Dietrich, Hanns-Alexander | Supervisors: Becker, Jörg; Kuchen, Herbert
Period of time: 01/07/2010 - 09/07/2014
Doctoral examination procedure finished at: Doctoral examination procedure at University of Münster