Online Search Behavior in the Air Travel Market: Reconsidering the Consideration Set and Customer Journey Concepts

Jacobs JA, Klein S, Holland CP, Benning M

Research article in edited proceedings (conference) | Peer reviewed

Details about the publication

Book titleProceedings of the 50th Hawaii International Conference on System Sciences
Page range3940-3949
StatusPublished
Release year2017
Language in which the publication is writtenEnglish
Conference50th Annual Hawaii International Conference on System Sciences (HICSS-50), Waikoloa, Hawaii, undefined
ISBN978-0-9981331-0-2
Link to the full texthttp://hdl.handle.net/10125/41636
KeywordsOnline search; air travel; multi-channel distribution; consumer decision support; consideration set

Authors from the University of Münster

Holland, Christopher
Interorganisational Systems Group (IOS) (IOS)
Jacobs, Julia
Interorganisational Systems Group (IOS) (IOS)
Klein, Stefan
Interorganisational Systems Group (IOS) (IOS)