Software-as-a-Service in Small and Medium Enterprises: An Empirical Attitude Assessment
Haselmann T, Vossen G
Research article in edited proceedings (conference) | Peer reviewedAbstract
Cloud service providers praise Software-as-a-Service (SaaS) as very attractive for small and medium enterprises (SMEs). Yet, little research has been done on the SMEs’ perspectives on this matter. This paper presents the results of a survey conducted among German enterprises that clarifies their views of SaaS. Starting with the actual IT situation, we show the prerequisites as well as the reasons in favor of and against the use of SaaS. We then show that the views of SMEs differ in some significant respects from that of CSPs, and we deduce hypotheses that can help towards a better design and delivery of cloud software and services.
Details about the publication
Publisher: Bouguettaya, Athman; Hauswirth, Manfred; Liu, Ling
Book title: Web Information System Engineering – WISE 2011: 12th International Conference, Sydney, Australia, October 13-14, 2011. Proceedings
Page range: 43-56
Publishing company: Springer
Place of publication: Sydney, Australia
Title of series: LNCS
Status: Published
Release year: 2011
Language in which the publication is written: English
Conference: 12th International Conference on Web Information Systems Engineering, Sydney, Australia, undefined
Authors from the University of Münster
| Haselmann, Till | Databases and Information Systems Group (DBIS) |
| Vossen, Gottfried | Databases and Information Systems Group (DBIS) |