Software-as-a-Service in Small and Medium Enterprises: An Empirical Attitude Assessment

Haselmann T, Vossen G

Forschungsartikel in Sammelband (Konferenz) | Peer reviewed

Zusammenfassung

Cloud service providers praise Software-as-a-Service (SaaS) as very attractive for small and medium enterprises (SMEs). Yet, little research has been done on the SMEs’ perspectives on this matter. This paper presents the results of a survey conducted among German enterprises that clarifies their views of SaaS. Starting with the actual IT situation, we show the prerequisites as well as the reasons in favor of and against the use of SaaS. We then show that the views of SMEs differ in some significant respects from that of CSPs, and we deduce hypotheses that can help towards a better design and delivery of cloud software and services.

Details zur Publikation

Herausgeber*innenBouguettaya, Athman; Hauswirth, Manfred; Liu, Ling
BuchtitelWeb Information System Engineering – WISE 2011: 12th International Conference, Sydney, Australia, October 13-14, 2011. Proceedings
Seitenbereich43-56
VerlagSpringer
ErscheinungsortSydney, Australia
Titel der ReiheLNCS
StatusVeröffentlicht
Veröffentlichungsjahr2011
Sprache, in der die Publikation verfasst istEnglisch
Konferenz12th International Conference on Web Information Systems Engineering, Sydney, Australia, undefined
DOI10.1007/978-3-642-24434-6_4

Autor*innen der Universität Münster

Haselmann, Till
Lehrstuhl für Wirtschaftsinformatik (Prof. Vossen) (DBIS)
Vossen, Gottfried
Lehrstuhl für Wirtschaftsinformatik (Prof. Vossen) (DBIS)