eGovernment Competence (EGOV-K)

Basic data for this project

Description

E-Government is not only something, the individual uses and has to adapt to, public administrations equally have to cope with new systems and technologies in order to keep serving their customers satisfactorily. The project E-Government competence aims at identifying the future personnel requirements in the public sector and to develop teaching methods that help employees to better adjust to the changed environment and customer needs. Therefore, in a first step, today's and future roles incorporated by employees in the public sector are gathered on the basis of IT-supported administration processes. This should help to identify those (presumably) new competencies especially required when working in an "E-Government context". Then, competencies that are needed now and in the near future are derived from this analysis and suitable teaching methods are developed. Together with colleagues from Munich, Berlin and Siegen, the project was initiated in September 2015 and will be completed by the End of April 2016. E-Government competence is currently in its second phase, where needed competencies are being derived from the identified roles in the form of competence matrixes. The validity of the project's overall results is assured in every phase by regular expert-workshops that provide practitioner knowledge and thus fulfill a twofold goal: Next to valuable practical insights of administrations, the early integration in the process will increase the acceptance of all stakeholders.