In the work package "reference models", important processes with respect to E-Government identified in the administration of the university were documented and reviewed. The modeling tool PICTURE was adapted and used to support the development of the reference models.
| Becker, Jörg | Chair of Information Systems and Information Management (IS) |
| Becker, Jörg | Chair of Information Systems and Information Management (IS) |
| Delfmann, Carsten Patrick | Chair of Information Systems and Information Management (IS) |
| Räckers, Michael | Chair of Information Systems and Information Management (IS) |