E-Service Touchpoints for Jewelry Retailers: Customers’ Perceptions of a Digital Sales Desk

Pfabe, C, Barann, B., Cordes, A.-K., Hermann, A., Gollhardt, T. (2021)

In: Internationale Tagung der Wirtschaftsinformatik (WI 2021), Duisburg-Essen, Germany. AIS eLibrary.

Research article in digital collection (conference)

Mastering Omni-Channel Retailing Challenges with Industry 4.0 Concepts

Janhofer Dustin, Barann Benjamin, Cordes Ann-Kristin, Becker Jörg (2020)

In: (eds.), Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS). Wailea, USA: (kein Verlag angegeben).

Research article in edited proceedings (conference)

Exploring Customers' Likeliness to Use E-Service Touchpoints in Brick and Mortar Retail

Barann Benjamin, Betzing Jan H., Niemann Marco, Hoffmeister Benedikt, Becker Jörg (2020)

In: Electronic Markets, In Print.

Research article (journal)

BPM2TPM: The Knowledge Transfer from Business Process to Touchpoint Management

Heuchert Markus, Barann Benjamin (2019)

In: (eds.), . (kein Verlag angegeben).

Research article in edited proceedings (conference)

Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey

Betzing Jan Hendrik, Niemann Marco, Barann Benjamin, Hoffmeister Benedikt, Becker Jörg (2019)

In: Thomas Ludwig, Volkmar Pipek (eds.), Human Practice. Digital Ecologies. Our Future. - Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019). Siegen: (kein Verlag angegeben).

Research article in edited proceedings (conference)

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Design of a Software Tool Supporting Orientation in the Context of Digital Transformation Gollhardt, T., Hermann, A., Cordes, A.-K., Barann, B., Kruse, P. (2022) In: Bui, Tung X. (eds.), Proceedings of the 55th Hawaii International Conference on System Sciences. Honolulu, Hawaii, USA: . Research article in edited proceedings (conference)
E-Service Touchpoints for Jewelry Retailers: Customers’ Perceptions of a Digital Sales Desk Pfabe, C, Barann, B., Cordes, A.-K., Hermann, A., Gollhardt, T. (2021) In: Internationale Tagung der Wirtschaftsinformatik (WI 2021), Duisburg-Essen, Germany. AIS eLibrary. Research article in digital collection (conference)
Orchestrating E-Service Touchpoints in Brick-and-Mortar Retail Barann B (2021) Münster: . Thesis (doctoral or post-doctoral)
Mastering Omni-Channel Retailing Challenges with Industry 4.0 Concepts Janhofer Dustin, Barann Benjamin, Cordes Ann-Kristin, Becker Jörg (2020) In: (eds.), Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS). Wailea, USA: (kein Verlag angegeben). Research article in edited proceedings (conference)
Semantic Shopping: A Literature Study Cordes Ann-Kristin, Barann Benjamin, Rosemann Michael, Becker Jörg (2020) In: (eds.), Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS). Wailea, USA: (kein Verlag angegeben). Research article in edited proceedings (conference)
Exploring Customers' Likeliness to Use E-Service Touchpoints in Brick and Mortar Retail Barann Benjamin, Betzing Jan H., Niemann Marco, Hoffmeister Benedikt, Becker Jörg (2020) In: Electronic Markets, In Print. Research article (journal)
Can't Touch This? Conceptualizing the Customer Touchpoint in the Context of Omni-Channel Retailing Barann Benjamin, Hermann Andreas, Heuchert Markus, Becker Jörg (2020) In: Journal of Retailing and Consumer Services, 65. Research article (journal)
BPM2TPM: The Knowledge Transfer from Business Process to Touchpoint Management Heuchert Markus, Barann Benjamin (2019) In: (eds.), . (kein Verlag angegeben). Research article in edited proceedings (conference)
Entwicklung eines Entity-Relationship-Modells und eines Verknüpfungskonzeptes – eine Betrachtung des Omni-Channel-Managements aus einer Information Systems-Perspektive Heuchert Markus, Barann Benjamin, Cordes Ann-Kristin, Becker Jörg (2019) In: Robra-Bissantz Susanne, Lattemann Christoph (eds.), Digital Customer Experience. . Research article (book contribution)
Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey Betzing Jan Hendrik, Niemann Marco, Barann Benjamin, Hoffmeister Benedikt, Becker Jörg (2019) In: Thomas Ludwig, Volkmar Pipek (eds.), Human Practice. Digital Ecologies. Our Future. - Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik (WI 2019). Siegen: (kein Verlag angegeben). Research article in edited proceedings (conference)