No Time like the Present: Effects of Language Change on Automated Comment Moderation

Justen, Lennart; Müller, Kilian; Niemann, Marco; Becker, Jörg

Forschungsartikel in Sammelband (Konferenz) | Peer reviewed

Zusammenfassung

The spread of online hate has become a significant problem for newspapers that host comment sections. As a result, there is growing interest in using machine learning and natural language processing for (semi-) automated abusive language detection to avoid manual comment moderation costs or having to shut down comment sections altogether. However, much of the past work on abusive language detection assumes that classifiers operate in a static language environment, despite language and news being in a state of constant flux. In this paper, we show using a new German newspaper comments dataset that the classifiers trained with naive ML techniques like a random-test train split will underperform on future data, and that a time stratified evaluation split is more appropriate. We also show that classifier performance rapidly degrades when evaluated on data from a different period than the training data. Our findings suggest that it is necessary to consider the temporal dynamics of language when developing an abusive language detection system or risk deploying a model that will quickly become defunct.

Details zur Publikation

Herausgeber*innenPoels, Geert; da Silva, Miguel Mira; de Kinderen, Sybren; Sales, Tiaga Prince; Gordijn, Jaap
BuchtitelProceedings of the Conference on Business Informatics 2022
Seitenbereich40-50
VerlagWiley-IEEE Computer Society Press
ErscheinungsortOnline
StatusVeröffentlicht
Veröffentlichungsjahr2022
Sprache, in der die Publikation verfasst istEnglisch
KonferenzConference on Business Informatics, Amsterdam, Niederlande (Königreich der)
DOI10.48550/arXiv.2207.04003
Stichwörterabusive language detection; natural language processing; concept drift; Auto-ML; COVID-19

Autor*innen der Universität Münster

Becker, Jörg
Lehrstuhl für Wirtschaftsinformatik und Informationsmanagement (Prof. Becker) (IS)
Müller, Kilian
Lehrstuhl für Wirtschaftsinformatik und Informationsmanagement (Prof. Becker) (IS)
Niemann, Marco
Lehrstuhl für Wirtschaftsinformatik und Informationsmanagement (Prof. Becker) (IS)