UniGPT Revisited: From a Simple Chatbot to an API-First AI Platform — Two Years of On-Premises LLM OperationsOpen Access

Radas, Jonathan; Risse, Benjamin; Vogl, Raimund

Forschungsartikel in Sammelband (Konferenz) | Peer reviewed

Zusammenfassung

In 2024, we introduced uniGPT, an on-premises Kubernetes-based LLM platform at a major German university designed for GDPR compliance, digital sovereignty, and avoiding vendor lock-in. This paper evaluates nearly two years of operation (May 2024 - February 2026), tracing its evolution from a simple chatbot into a multi-modal, API-first AI infrastructure. Using the TOE framework, we analyze this progression as an iterative design cycle triggered by technological, organisational, or environmental factors. We detail 8 key iterations - including frontend and inference engine swaps, adding an OpenAI-compatible API layer, multi-modal services, and RAG pipelines. Notably, we find that >99% of usage now occurs via API rather than the chat frontend. Finally, we offer generalizable lessons for institutions building sustainable on-premises AI infrastructure in higher education.

Details zur Publikation

Herausgeber*innenDesnos, Laurence; Diaz, Carmen; Mincer-Daszkiewicz, Janina; Merakos, Lazaros; Vogl, Raimund; McLellan, Stuart Lucke, Ulrike
BuchtitelProceedings of EUNIS 2026 Annual Congress
Seitenbereich96-107
VerlagEasyChair
Erscheinungsortonline
Titel der ReiheEPiC Series in Computing (ISSN: 2398-7340)
Nr. in Reihe109
StatusVeröffentlicht
Veröffentlichungsjahr2026 (18.06.2026)
Sprache, in der die Publikation verfasst istEnglisch
KonferenzEUNIS 2026 Annual Congress, 02.-04.06.2026, Timișoara, Rumänien
Stichwörterdesign science research; experience report; higher education; kubernetes; large language models; on premises ai; research

Autor*innen der Universität Münster

Radas, Jonathan
Risse, Benjamin
Vogl, Raimund

Preisverleihungen erhalten für die Publikation

EUNIS Elite Award 2026 in der Kategorie: Honourable mention
Verliehen von: European University Information Systems Organisation
Verliehen an: Radas, Jonathan; Risse, Benjamin; Vogl, Raimund
Bekannt gegeben am: 03.06.2026 | Verleihung erfolgte am: 03.06.2026
Art der Preisverleihung: Forschungspreis oder andere Auszeichnung