Organised by: Association of Geographic Information Laboratories in Europe (AGILE)
Abstract
Navigating public buildings can be challenging for people unfamiliar with their interior. In addition to smartphones, public displays can support indoor navigation. In this paper, we describe and evaluate two approaches to provide memorable multimodal directions via a kiosk system upon entry into a building. Results from an initial user study indicate that people can successfully navigate to their destination using such directions and that map-based directions may lead to a better performance than photo-based directions. A subsequent deployment study with an improved system confirmed the overall preference towards the map-based approach.