One App to Test Them All – Opportunities and Challenges of Implementing a Remote Sampling System in Anti-Doping Work

Stoffers B; Lanfer J; Westmattelmann D; Schewe G

Abstract

Triggered by the Covid-19 pandemic and driven by the need to save financial and environmental resources when conducting in-person anti-doping tests, a remote sampling system (RSS) was developed that may foster the digital transformation of anti-doping work. Since research on factors affecting RSS implementation is limited, we apply the Extended Valence Framework (EVF) with decomposed core constructs as the theoretical lens to qualitatively examine perceived benefits, risks, and trust perceptions associated with RSS implementation from multiple organizational perspectives. Interviews with twelve C-level representatives of anti-doping organizations indicate support for RSS implementation, as interviewees perceive a positive net balance of benefits and risks. However, the regulatory authority expressed skepticism due to perceived risks and limited trust perception. Our results contribute to IS research by providing a contextualized EVF for future qualitative and quantitative research. Moreover, we offer practical proposals to address perceived risks and promote reciprocal trust when implementing an RSS.