Design Requirements for Inclusive Assistive Technologies: Facilitating Communication Between the Deaf and the Hearing [Gestaltungsanforderungen für inklusive assistive Technologien: Erleichterung der Kommunikation zwischen Gehörlosen und Hörenden]

Koddebusch, Michael; He, Jingxian; Hinrichs, Jonas Alfred; Becker, Jörg

Research article in edited proceedings (conference) | Peer reviewed

Abstract

Communication plays a pivotal role in our society and, for many, relates to oral communication. Deaf people have always relied on sign-based communication and sign languages. However, for the last two centuries, they have been deprived of equal participation opportunities in a world designed for the Hearing. Targeting the communication barrier between the Deaf and the Hearing, this article aims to develop design requirements for an assistive technology that operates at the intersection between sign language and spoken language, facilitating communication at eye level. The opportunities provided by interdisciplinary development and new technological means allow us to envision a new generation of assistive technologies that foster inclusion instead of creating artificial hierarchies. We employ a Design Science Research approach incorporating a literature review, a web-content analysis, and interviews.  We present 18 functional design requirements,  eight UI and UX requirements, and nine requirements for the development process.

Details about the publication

PublisherBui, Tung X.
Book titleProceedings of the 57th Annual Hawaii International Conference on System Sciences
Page range7019-7028
Publishing companyHawaii International Conference on System Sciences
Place of publicationHonolulu, HI
StatusPublished
Release year2024 (03/01/2024)
Language in which the publication is writtenEnglish
ConferenceHawaii International Conference on System Sciences, Honolulu, United States
ISBN978-0-9981331-7-1
KeywordsAssistive Technology, Design Requirements, Communication Barriers, Digital Inclusion, DSR

Authors from the University of Münster

Becker, Jörg
Chair of Information Systems and Information Management (IS)
He, Jingxian
Chair of Information Systems and Information Management (IS)
Koddebusch, Michael
Chair of Information Systems and Information Management (IS)