Designing sales and operations planning for uncertain environments: an empirical investigation from an enterprise architecture perspective

Kalla, Christian; Kreuter, Tobias; Alberts, Jens; Scavarda, Luiz Felipe; Hellingrath, Bernd

Research article in edited proceedings (conference) | Peer reviewed

Abstract

While Sales and Operations Planning (S&OP) is considered a valuable planning practice in stable environments, its effectiveness declines in uncertain environments. An advancement of the common S&OP design is therefore necessary. Academics and practitioners suggest the integration of S&OP with Supply Chain Risk Management (SCRM) activities. In this paper, it is investigated which SCRM activities should be considered within S&OP and how they could be integrated within the S&OP design, which embraces the S&OP process, the involved people, and the required IT systems. An exploratory survey with S&OP experts is conducted to answer these two questions.

Details about the publication

EditorsEurOMA
Book titleProceedings of the 29th International Annual European Operations Management Association Conference
Page range1-10
PublisherEuropean Operations Management Association
Place of publicationBerlin, Germany
StatusPublished
Release year2022
Language in which the publication is writtenEnglish
ConferenceEuropean Operations Management Association Conference, Berlin, Germany
Keywordssupply chain uncertainty; context-specific S&OP; survey research

Authors from the University of Münster

Hellingrath, Bernd
Chair of Information Systems and Supply Chain Management (Logistik)
Kalla, Christian
Chair of Information Systems and Supply Chain Management (Logistik)
Kreuter, Tobias
Chair of Information Systems and Supply Chain Management (Logistik)
Scavarda do Carmo, Luiz Felipe
Chair of Information Systems and Supply Chain Management (Logistik)