Cognitive and Affective Organizational Identification of Frontline Employees - An Investigation in a Customer Complaint Context
Kubik F
Thesis (doctoral or post-doctoral)Details about the publication
Status: Published
Release year: 2017
Language in which the publication is written: English
Type of thesis: Dissertation thesis
University of graduation: Universität Münster
Graduation year: 2017
Authors from the University of Münster
| Kubik, Fabian | Chair of Marketing Management |