University of Münster
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Design Principles for Online Platforms Fostering Deliberative Political Discourse

Vebrova, Michaela; Petrosyan, Lusine; Volkmer, Lucas Alexander; Distel, Bettina

Research article in digital collection (conference) | Peer reviewed

Abstract

The design choices behind online participatory platforms, intended to facilitate interaction between citizens and government representatives, frequently undermine the potential for genuine democratic deliberation. This article presents a set of six success criteria for publicly owned online participatory platforms designed to facilitate the process of deliberation: political privacy, discursive diversity, reciprocity, reflexivity, availability of information, and perceived impact. In addition, 12 design principles that support these success criteria are formulated, whose use might increase the effective implementation and take-up of publicly owned online participatory platforms fostering democratic deliberation.

Details about the publication

Name of the repository: AIS eLibrary
Article number: 15
Status: Published
Release year: 2022
Language in which the publication is written: English
Conference: 17th International Conference on Wirtschaftsinformatik, Nürnberg, Germany
Link to the full text: https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1146&context=wi2022
Keywords: deliberation; participation; design science research

Authors from the University of Münster

Distel, Bettina
Chair of Information Systems and Information Management (IS)