Interactive maps, productivity and user experience: A user study in the E-mobility domain

Degbelo A, Kruse J, Pfeiffer M

Abstract

E-mobility has been gaining importance in recent years in Germany, with the National Platform for E-mobility currently working towards achieving a goal of one million E-cars in the country by 2020. In the short term, the E-mobility infrastructure in Germany is expected to change fast, therefore lots of charging stations will arise. These need to be managed, and the aim of this work is to explore how web applications could best support productivity and user experience in this context. We compared a text-form based approach to a map-based approach for the addition and update of locations and chargepoints. We found that the map based approach yields better learning effects, and offers a better compromise between pragmatic and hedonic properties. The results are useful for a better understanding of the impact of interactive maps on work and user experience in the E-mobility domain and beyond.