The Effects of Web-based Self-Services: The Perspective of the Multi-Channel-Shopper

Adelaar, Thomas; Müller-Lankenau, Claas

Research article in edited proceedings (conference)

Details about the publication

Book titleProceedings of the 12th Research Symposium on Emerging Electronic Markets (RSEEM 2005): Governance of Electronic Markets, Amsterdam
StatusPublished
Release year2005 (02/09/2005)
Conference12th Research Symposium on Emerging Electronic Markets (RSEEM 2005): Governance of Electronic Markets, Amsterdam

Authors from the University of Münster

Müller-Lankenau, Claas
Interorganisational Systems Group (IOS) (IOS)