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DESIGN KNOWLEDGE FOR VIRTUAL LEARNING COMPANIONS [Gestaltungswissen für virtuelle Lernbegleiter ]

Khosrawi-Rad, Bijan; Schlimbach, Ricarda; Strohmann, Timo; Robra-Bissantz, Susanne

Research article in edited proceedings (conference) | Peer reviewed

Abstract

Conversational agents (CAs) are getting smarter thanks to advances in artificial intelligence, which opens the potential to use them in educational contexts to support (working) students. In addition, CAs are turning toward relationship-oriented virtual companions (e.g., Replika). Synthesizing these trends, we derive the virtual learning companion (VLC), which aims to support working students in their time management and motivation. In addition, we propose design knowledge, which was developed as part of a design science research project. We derive nine design principles, 28 meta-requirements, and 33 categories of design features based on interviews with students and experts, the results of an interdisciplinary workshop, and a user test. We aim to demonstrate how to design VLCs to unfold their potential for individual student support.

Details about the publication

Editors: Association for Information Systems (AIS)
Book title: AIS SIGED International Conference on Information Systems Education and Research 2022
Page range: 83-101
Publisher: AIS eLibrary
Place of publication: Atlanta
Title of series: Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research
Status: Published
Release year: 2022
Language in which the publication is written: English
Conference: Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research, 10. - 11.12.2022, Copenhagen, Denmark
ISBN: 978-1-7138-7106-4
Link to the full text: https://www.researchgate.net/publication/366303853_Design_Knowledge_for_Virtual_Learning_Companions
Keywords: Conversational Agent; Education; Virtual Learning Companion; Design Knowledge

Authors from the University of Münster

Strohmann, Timo
Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)