On the Development of the BPM Governance Matrix: The Case of Endress+Hauser

vom Brocke J., Weber M., Baumgartner C.S., Röettcher A. & Segerlund S.

Research article (book contribution) | Peer reviewed

Abstract

We are reporting on a large BPM redesign project at Endress+Hauser (E+H), a globally operating company in the measurement and automation industry. E+H aimed to reallocate roles and responsibilities of their business process management (BPM) within the existing organization but lacked a tool or framework to guide them in this endeavor.

Details about the publication

Publishervom Brocke J., Mendling J. & Rosemann M.
Book titleBusiness Process Management Cases Vol. 3: Implementation in Practice
Page range227-238
Publishing companySpringer
Place of publicationCham
StatusPublished
Release year2025
DOI10.1007/978-3-031-80793-0_17
KeywordsProcess mining; Business project management; Business transformation; Digital innovation; BPM; BPM billboard; Corporate strategy; Business automation; Agile business processes; BPM governance; Process reference framework; Strategic alignment of processes; Patient-centric processes; Deep learning; Business process architecture; Data-driven decision making

Authors from the University of Münster

vom Brocke, Jan
Chair of Information Systems and Business Process Management (Prof. vom Brocke) (BPM)