Online Consumer Behaviour: An analysis of the air travel industry

Basic data for this project

Type of projectOwn resources project
Duration at the University of Münster21/04/2016 - 31/07/2017

Description

KeywordsOnline consumer behaviour; customer journey; airtravel industry; Lufthansa; Online panel; web log analysis

Project management at the University of Münster

Holland, Christopher
Interorganisational Systems Group (IOS) (IOS)
Klein, Stefan
Interorganisational Systems Group (IOS) (IOS)

Research associates from the University of Münster

Jacobs, Julia
Interorganisational Systems Group (IOS) (IOS)

Project partners outside the University of Münster

  • Lufthansa AG (LH)Germany